do not travel this airline. they bump passengers week ahead of time without notification. they typically delay or cancel flights - you'll be stranded wherever you are and have to "eat" the cost. try to cancel or change flights so you can get where you are going without spending a night like a zombie walking the airport in Kiev and you'll incur hundreds of dollars of "fees" for their mistakes and incompetency. this airline is a hell hole pit of a ripoff
I flew Aerosvit last December and had a nice flight with them compared to some friends who flew Luthansa. My flight over was without a hitch. On my flight back weather held them up in St Petersburg and the plane I was to take came into kiev late. This put me 2 hours late into New York. When we hit the desk after customs at 10 PM Aerosvit had new flights, motel rooms, meal vouchers, and a bus to take us to and from the motel. Was still an unavoidable delay but they handled it well and no out of pocket money.
My friend flew through Frankfurt, Germany with United/Luthansa and he had to sleep on the airport bench all night when his plane came in late as well as pay additional money for the morning flight.
After going through the complaint system with United/Luthansa he was given some dollars worth of vouchers to make up for his out of pocket expense. He tried to use them on an International flight this year and found that they were only good for domestic flights.
I do think it is best if you can keep connections to a minimum and try to never have a connection after flying out of JFK in New York. Because very often they have an hour+ long traffic jam of planes on the runway.
Oz,
I very much doubt that any airport will have a traffic jam of aeroplanes on the runway, perhaps on the taxiway(s), but not on the runway!
I am in Aerosvit's Freqwuent Flyer programme and have flown multiple times on their codeshare domestic flights. I haven't had a single point credited despite claiming and when I asked for an explanation the buggers simply don't reply. Perhaps the points are only on international flights but it would be nice if this was explained!