^^^ No it is not an expensive honest service. it is just a bunch of scam artists.
A few years ago I decided to use their telephone service to call a lady whose profile I liked. She was much younger than me and I expressed that concern to the interpreter. The interpreter said that she would tell the lady my age and let me know if she refuses to talk to me. Then there would be no meeting and interpretation. I said that is how I want it to be. If I stayed on the phone with her for 5 minutes or more, I would get the lady's phone number.
The interpreter called the lady speaking to her in Russian. She told her my age and said we will have this call. The lady did not want to meet with me. The interpreter then went into a rant with the lady telling her that she has to meet with me or her profile would be deleted because this is the terms of the agency agreement. I know this because I had a friend who understands Russian listen in on the conversation. So the lady agreed to the call and we went ahead with it. We talked for 5 minutes, enough for me to get her phone number and address. At the end of the conversation, the interpreter told me that the lady did not want me to have her contact information because she did not want to meet with me because of my age.
Just another way that these agencies scam men. Beware.